Privacy Policy

Last updated: [25 June 2025]

Chibase Consulting (“we”, “our”, or “us”) is committed to safeguarding the privacy of all visitors, clients, and users of our services. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.

1. Information We Collect

We may collect and process the following categories of personal information:

  • Contact Information: Name, phone number, email address, postal address.
  • Demographic Data: Age, gender, location.
  • Project-Related Data: Community or beneficiary information when involved in public or stakeholder engagements.
  • Usage Data: IP address, browser type, pages visited, and interactions with our website.
  • Communication Records: Emails, messages, and engagement through our forms or social media.

2. How We Collect Information

We collect data in the following ways:

  • When you voluntarily submit a form on our website or via email.
  • During community facilitation sessions, workshops, or training programs.
  • From our project engagements with clients or partners.
  • Through cookies and analytics tools on our website.

3. How We Use Your Information

We use your personal information to:

  • Provide consulting, training, and facilitation services.
  • Communicate project updates, news, and marketing material (only with your consent).
  • Improve our website and digital engagement.
  • Comply with legal and regulatory obligations.

4. Sharing of Information

We do not sell your personal data. We may share data with:

  • Our internal team and trusted third-party service providers under confidentiality.
  • Government or funder institutions as required for project execution or compliance.
  • Legal authorities if required by law or regulation.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Loss or damage
  • Unauthorized access
  • Unlawful processing

Your data is securely stored and accessible only to authorized personnel.

6. Your Rights

In accordance with POPIA, you have the right to:

  • Request access to your personal information.
  • Correct or update your personal data.
  • Object to the processing of your data for direct marketing purposes.
  • Request the deletion or restriction of your data.

To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and track usage patterns. You may control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the effective date indicated.

10. Contact Us

For any questions or concerns about this policy or your personal data, please contact:

Chibase Consulting
Email: info@chibaseconsulting.co.za
Website: https://www.chibaseconsulting.co.za